Audience Experience
Deliver a seamless and elevated guest experience, from arrival to seating, ensuring a premium environment for all attendees.
Duration
8 virtual class hours
48 hands-on site hours
schedule online
August 9, 16, 23 & 30
Schedule on site
September 6 - 14
Location
Sony Hall
About This Workshop
This department is responsible for managing the guest journey at Fashion Week. Participants are exposed to front-of-house operations, VIP hospitality, and audience flow management, contributing to a polished and professional event atmosphere.
What You'll Learn
Guest management and VIP experience execution
Coordination of fittings, schedules, and backstage timelines
Collection management and show readiness processes
Customer service in high-end fashion environments
Managing guest expectations and problem resolution
Creating a seamless and premium event experience
